Carv.com provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
IT Support Engineer
- On-site, Hybrid
- Amsterdam, Noord-Holland, Netherlands
- Operations
Job description
Keep Carv running, one MacBook at a time.
At Carv, we’re redefining how recruitment teams work through AI that cuts admin and boosts hires. To power this mission, our people rely on world-class tools and secure systems every day. We’re now looking for an IT Support Engineer who’ll be the go-to person for everything IT: from troubleshooting and device setup to system administration and compliance support.
You’ll join a growing team of high performers, ensuring everyone at Carv can work efficiently, securely, and confidently.
What You’ll Do
IT Support & Internal Systems
Be the first point of contact for IT queries - from MacBook issues to access management.
Manage and maintain Carv’s hardware fleet (MacOS).
Administer core platforms like Mosyle, Google Workspace, Slack, Zoom, Notion, and our SaaS ecosystem.
Oversee user onboarding and offboarding, ensuring smooth and secure access transitions.
Track and maintain IT asset inventory and documentation.
IT Operations & Security
Support IT security configurations across devices and systems.
Help deploy and manage MDM tools (e.g. Mosyle).
Ensure patching, updates, and access control are consistently applied.
Assist in implementing and maintaining Carv’s IT compliance initiatives (SOC2, ISO27001, GDPR).
Collaboration & Enablement
Partner with People Ops to deliver seamless IT onboarding.
Create internal knowledge base content and IT guides for the wider team.
Suggest and test improvements to internal IT processes and tools.
Why Join Us?
You’ll be the cornerstone of smooth operations. In other words, the person the entire company trusts to keep things working. At Carv, we move fast and value ownership, curiosity, and attention to detail.
What’s in It for You
Competitive compensation and stock options.
MacBook Pro, personal development budget, and modern SaaS toolkit.
Work with a mission-driven team redefining recruitment through AI.
Job requirements
2-4 years of experience in IT support, systems administration, or IT operations.
Solid knowledge of macOS and Google Workspace management.
Familiarity with MDM systems (e.g., Mosyle).
Basic understanding of compliance frameworks (SOC2, ISO27001, GDPR).
Great communicator with a service mindset —> approachable and proactive.
Fluent English.
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All done!
Your application has been successfully submitted!
Our Process.
Introductory chat In the first call, we want to learn about you, your story, and of course, to check a potential fit to Carv. This is also a chance for you to ask questions about the role and company.
Show us your skills For all technical roles, we will ask you to finish a technical challenge to check your knowledge and expertise. Don't worry, nothing crazy, just a fun challenge.
Technical chat In this meeting, the Carv team will dive deeper into your experience and what you could bring to the team. You can expect questions to check how knowledgeable you are in your field of expertise.
Final chat You made it to the very last stage, the final chat! Here we want to introduce more team members, share our mission & vision, and also give you the opportunity to ask your final questions.
Perks & Benefits.
Work on something unique
Competitive salary
Personal development budget
Company stock options
Latest MacBook Pro
Unlimited PTO